REGISTER AT LINK TO THE RIGHT
Work through the processes, frameworks, tips and tricks to establish a customer-first, insight-driven experience for current and potential customers, both online and face-to-face.
In this live seminar you will gain:
- Inspiration to execute: Decide what to do first, driven by customer insights, data and planning (strategic plan)
- Insights from experts: Learn from experts and gain insights about tools and frameworks to deeply understand your target customers
- Business differentiation: Identify unmet needs that you can solve for your customers
About the presenters:
Gen Goodwin is a User Experience Strategy Lead at IBM iX.
Dan Laughlin is a Senior User Experience Lead at IBM iX, with 20+ years of design and research experience.
Join Live session: https://ibm.webex.com/ibm/onstage/g.php?MTID=e60bae6b07a434a3dcf34af9094cb1464
Password, if necessary: ReigniteBO2020
Reminder: If you haven't registered for SkillsBuild Reignite, do so today!
Explore these free educational resources designed to help small business owners gain insights that can help their businesses thrive in turbulent times, including business strategy, financial management, digital strategy, and legal support.