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DTSTART:20201110T170000Z
DTEND:20201110T180000Z
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SUMMARY:Digital Strategy: Harnessing Deep Customer Empathy Seminar
DESCRIPTION:REGISTER AT LINK TO THE RIGHT \n\n\n\nWork through the processes\, frameworks\, tips and tricks to establish a customer-first\, insight-driven experience for current and potential customers\, both online and face-to-face.\n\nIn this live seminar you will gain:\n\n\n Inspiration to execute: Decide what to do first\, driven by customer insights\, data and planning (strategic plan)\n Insights from experts: Learn from experts and gain insights about tools and frameworks to deeply understand your target customers\n Business differentiation: Identify unmet needs that you can solve for your customers\n\n\nAbout the presenters:\n\nGen Goodwin is a User Experience Strategy Lead at IBM iX. \n\nDan Laughlin is a Senior User Experience Lead at IBM iX\, with 20+ years of design and research experience. \n\nJoin Live session: https://ibm.webex.com/ibm/onstage/g.php?MTID=e60bae6b07a434a3dcf34af9094cb1464\n\nPassword\, if necessary: ReigniteBO2020\n\n \n\nReminder: If you haven't registered for SkillsBuild Reignite\, do so today! \n\nExplore these free educational resources designed to help small business owners gain insights that can help their businesses thrive in turbulent times\, including business strategy\, financial management\, digital strategy\, and legal support.
X-ALT-DESC;FMTTYPE=text/html:REGISTER AT LINK TO THE RIGHT \;
\n
\nWork through the processes\, frameworks\, tips and tricks to establish a customer-first\, insight-driven experience for current and potential customers\, both online and face-to-face.
\n\nIn this live seminar you will gain:
\n\n\n - Inspiration to execute: Decide what to do first\, driven by customer insights\, data and planning (strategic plan)
\n - Insights from experts: Learn from experts and gain insights about tools and frameworks to deeply understand your target customers
\n - Business differentiation: Identify unmet needs that you can solve for your customers
\n
\n\nAbout the presenters:
\n\nGen Goodwin is a User Experience Strategy Lead at IBM iX. \;
\n\nDan Laughlin is a Senior User Experience Lead at IBM iX\, with 20+ years of design and research experience. \;
\n\nJoin Live session: \;https://ibm.webex.com/ibm/onstage/g.php?MTID=e60bae6b07a434a3dcf34af9094cb1464
\n\nPassword\, if necessary: \;ReigniteBO2020
\n \;
\n\nReminder: \;If you haven'\;t registered for \;SkillsBuild Reignite\, do so today! \;
\n\nExplore these free educational resources designed to help small business owners gain insights that can help their businesses thrive in turbulent times\, including business strategy\, financial management\, digital strategy\, and legal support.
\n\n \;
\n\n \;
\n
LOCATION:
UID:e.2931.8307
SEQUENCE:3
DTSTAMP:20260525T042047Z
URL:http://www.claytonchamber.org/events/details/digital-strategy-harnessing-deep-customer-empathy-seminar-8307
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